Troubleshooting the Network Driver Load

Alveo X3522 Installation Guide (UG1522)

Document ID
UG1522
Release Date
2023-08-28
Revision
1.4 English

The following actions can help fix problems with the network driver load:

  • Inspect the output of the dmesg command to see if there are any errors.

    Occasionally some MC command timeouts have been seen when loading the network driver. Reloading the network driver typically fixes this (see below for commands).

  • Make sure that the network driver is loaded:
    # lsmod | grep xilinx_efct
    xilinx_efct           245760  0
    auxiliary              16384  2 xilinx_efct,sfc_resource
  • Reload the network driver:
    # modprobe -r xilinx_efct
    # modprobe xilinx_efct
  • Examine the output of ethtool:
    # ethtool <interface>

    where <interface> is the first interface on the card (see Determine Interface Names). For example:

    # ethtool enp1s0f2
  • Examine the network driver information for the interface:
    # ethtool -i <interface>

    where <interface> is the first interface on the card. For example:

    # ethtool -i enp1s0f2
  • Examine the statistics for the interface:
    # ethtool -S <interface>

    where <interface> is the first interface on the card. For example:

    # ethtool -S enp1s0f2